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Straight Talk Wireless Customer Service

For questions related to service, activation or coverage, please contact:
877-430-2355 or visit https://www.straighttalk.com

SmartPay

For questions related to SmartPay payments and leasing, please contact:
844-237-3794 (Mon-Sat: 7AM-7PM PST, Sun: 7AM-5PM PST) or visit https://home.smartpaylease.com/accesses/login

Quality One Wireless

7651 Southland Blvd., Orlando, FL. 32809
For questions related to products, order status, returns, refunds and exchanges, please complete the form below:
To view your order status or return status, click here
To view warranty and RMA information, click here

 

Free shipping on Straight Talk Wireless Phones

©2019 Straight Talk. Straight Talk is a registered trademark of TracFone Wireless, Inc. 2019, a subsidiary of America Movil. All other trademarks, service, marks, and trade names referenced in this site are the property of their respective owners.

All leases will be purchased directly from SmartPay Leasing, Inc., an independent company. TracFone Wireless, Inc. is not a party to the lease-to-own transaction. Lease-to-own requires a Straight Talk 30-Day Unlimited plan and is additional. Please refer always to the latest Terms and Conditions of Service at StraightTalk.com. Your leased device is covered by the Handset Protection plan during the lease term.

*At 2G speeds, the functionality of some data applications, such as streaming audio or video may be affected. Please refer always to the latest Terms and Conditions of Service at StraightTalk.com.

†To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM. Actual availability, coverage and speed may vary. LTE is a trademark of ETSI.

A month equals 30 days.

◊ Your leased device is covered by the Handset Protection plan.

◊◊ Varies by individual plan you are approved for.

** For no credit score path, FICO score will not be used to determine eligibility, but credit information and consumer reports will still be reviewed. Approval not guaranteed.

Orders are processed and fulfilled by Quality One Wireless. WARNING: California's Proposition 65